Thank you for choosing Fudday, the catering & food delivery. We are committed to providing a seamless and convenient delivery experience for all our customers. Please carefully read our Shipping & Delivery policy, which outlines the conditions and guidelines for our delivery services.
1. Delivery Providers:
a. Wholesale or bulk deliveries will be handled by LeBufe Restaurant and Catering, our trusted delivery partner for such orders.
b. All other orders, including retail orders, will be delivered directly by the respective merchants or stores associated with Fudday.
2. Responsibility for Delay or Incidents:
a. Fudday takes full responsibility for the delivery of wholesale or bulk orders managed by LeBufe Restaurant and Catering.
b. For orders delivered directly by the associated merchants or stores, Fudday shall not be held responsible for any delays, incidents, or issues that may occur during the shipping or delivery process. Customers are encouraged to directly contact the respective merchant for any concerns related to these deliveries.
3. Delivery Charges:
a. A reasonable delivery charge may apply to each order, which will be communicated clearly during the checkout process.
b. The delivery charge is subject to change based on the order size, location, and other relevant factors.
4. Damages during Delivery:
a. For orders delivered by LeBufe Restaurant and Catering, Fudday takes responsibility for any damages that may occur during the delivery process.
b. For orders delivered directly by associated merchants or stores, Fudday is not liable for any damages that occur during the delivery or after delivery.
5. Minimum Cart Value:
a. There may be a minimum cart value requirement for deliveries, which will be specified by the respective merchants or stores.
b. The minimum cart value may vary depending on the merchant and the delivery location.
6. Delivery Timelines:
a. Fudday will make every effort to ensure timely deliveries for all orders handled by LeBufe Restaurant and Catering.
b. Delivery timelines for orders fulfilled directly by associated merchants or stores will be provided by the respective merchant. Customers are advised to check the estimated delivery time while placing their orders.
7. Communication:
a. In case of any delivery-related issues or queries, customers can reach out to Fudday's customer support for assistance. For orders handled by LeBufe Restaurant and Catering, Fudday will coordinate with the delivery partner to resolve any concerns promptly.
Please note that this policy is subject to change, and any updates will be reflected on our website or communicated through the app. By using the Fudday food delivery app, you agree to comply with the terms and conditions outlined in this Shipping & Delivery policy.
Last updated on 4th July 2023.